Your privacy.
Your journey.

The information processed by Vybe depends on the features you use and the information you choose to provide.

Information you provide

• Account and contact details, such as your name, email address, and phone number, when provided.
• Trip information, including pickup locations, destinations, and other journey details you enter.
• Messages and information you send to customer support.

Location information

• Device location when you grant permission and use features that require it.
• Live location updates while a relevant trip-sharing feature is active.
• Locations you enter or select manually, such as pickup points and destinations.

Technical information

Our systems and service providers may process technical information needed to operate and protect the service, such as app diagnostics, timestamps, device or browser information, and server logs, where those features are implemented.

Location helps support certain Vybe features. Depending on what you use, we may process location information to help you identify your position, select trip locations, view routes, and share your journey.

When live trip sharing is active, your device may send location coordinates and related details, such as accuracy and update time, to Vybe's server so the sharing feature can work.

Location availability and accuracy can vary depending on your device, permissions, connectivity, and environment.

You can deny or revoke location permission in your device settings. Features that depend on location may then be unavailable or limited.

Vybe may provide a feature that lets you share trip progress or live location with people you choose, such as friends or family.

When you activate this feature:

• Your device may collect and send location updates while sharing is active.
• Vybe's systems may process updates and associate them with the relevant sharing session or token.
• People with access to your active sharing link or session may view information made available by the feature.
• Updates may continue in the background or with the screen off if the feature supports this and required permissions remain enabled.

Start sharing only when you are comfortable sharing your location with the intended recipients. Treat sharing links as private and avoid forwarding them to people you do not trust.

Stop sharing when you no longer want your location shared. How quickly updates stop may depend on your device and network connection.

The time a sharing session or its data remains available depends on the service's actual retention and expiry settings. Vybe should communicate those limits where applicable.

Vybe may use information to:

• Provide and operate the app, website, and requested features.
• Support trip planning, pickup and destination selection, maps, and route-related functionality.
• Enable live trip sharing when you choose to activate it.
• Respond to support requests and communicate relevant service information.
• Maintain service reliability, performance, and security.
• Detect, investigate, or prevent misuse, fraud, and security incidents.
• Meet applicable legal obligations.

We aim to use information for legitimate service purposes and in accordance with applicable data protection laws.

Depending on the feature and circumstances, information may be shared with:

• People you choose: Recipients you authorize through a trip-sharing feature may see the information made available through that feature.
• Service providers: Hosting, infrastructure, mapping, security, and technical providers may process information as necessary to provide services to Vybe.
• Legal authorities: Information may be disclosed where required by law or valid legal process, or where reasonably necessary to protect rights and safety.
• Business successors: Information may be transferred in a merger, acquisition, restructuring, or sale of relevant business assets, subject to applicable law.

We do not sell personal information as a standalone product. Other disclosures will be made as described in this policy, with your direction or consent, or as permitted or required by law.

Some Vybe features may rely on third-party services, including mapping providers, hosting providers, and technical infrastructure.

If you use Google Maps or related Google services through Vybe, information may be processed by Google under the applicable service terms and privacy practices.

Review Google's Privacy Policy at policies.google.com/privacy.

Third-party services have their own privacy practices and terms. We encourage you to review the relevant policies for services you use.

Depending on your device and the features you use, Vybe may request:

• Location permission: To support location-dependent features and, when activated, trip sharing.
• Notification permission: To display relevant service notifications, including a foreground notification when background location sharing is active, where applicable.
• Internet access: To communicate with Vybe's systems and supported third-party services.

You can manage supported permissions through your device settings. Revoking a permission may prevent the related feature from working.

Before requesting sensitive permissions, Vybe should explain the purpose in the app. For location, this explanation should describe why it is needed, whether background access is involved, and how the information is used or shared.

We retain information for as long as reasonably necessary to provide the relevant service, meet operational needs, resolve disputes, maintain security, and comply with applicable legal obligations.

Retention periods may differ by information type and feature. Live location updates and trip-sharing session data may have different retention needs from account or support records.

You can contact us to ask about access, correction, or deletion of personal information. We may need to verify your request and may retain certain information where required or permitted by law.

To make a privacy request, use the contact details in the Contact Vybe section.

We use appropriate technical and organizational measures intended to protect information against unauthorized access, loss, misuse, alteration, or disclosure.

No website, app, network, or electronic storage method can be guaranteed completely secure. We cannot promise absolute security.

Keep your device secure and avoid sharing private trip links or account details with people you do not trust.

Vybe is not intended for children below the minimum age permitted to use the service under applicable law without any required authorization.

We do not knowingly collect children's personal information in violation of applicable law. If you believe a child has provided personal information inappropriately, contact us so we can review the matter and take appropriate action.

Depending on where our service providers operate, information may be processed or stored outside your country. Where applicable, we take steps required by data protection law for such processing and transfers.

We may update this policy when our services, practices, or legal obligations change. The revised policy will be published on this page with an updated effective date.

We encourage you to review this page periodically to understand how your information is handled.

For questions about this policy, location information, or requests concerning your personal data, contact our team using the details below.

Please do not include passwords, payment card details, or other unnecessary sensitive information in your message.